Anybody saying to be an occasion Warner line technician are spilling methods on Reddit.
Your time Warner cable tv, the second-largest service provider of television and internet service in america, assured Quartz that it is evaluating the postings. “We’re unable to validate if this type of individual is truly an existing or previous staff member,” a spokesman mentioned.
Reddit cellphone owner cableguy_the begin an “Ask Me any such thing” (AMA) thread, submitting picture of his or her identification document banner and uniform as purported proof his career. Their solutions to the inquiries coming in are incredibly honest. Listed below are some parts (typos safeguarded).
On Comcast’s pending obtain of your energy Warner Cable:
We wish the merger as the newest team in control is the most harmful in recent traditions. A number of people obtaining dismissed considering not possible measurements. All of the electrical power continues provided to support services staff and removed within the individuals that actually look at the residences and mend disorder . It’s chaos in addition to the organization is operated like shit IMHO [in my personal humble opinion].
About anxiety between professionals and support services associates:
Yea customer care representatives and technicians become combating a war that not one person sees. Most of us hate all of them, they dread you. They determine consumers the problem is the tools in the event it almost never is. We all determine buyers to simply dismiss what the man on cell claims because most likely very high, he’s got never bound a property, strung a drop or repaired wire.
On what’s truly completely wrong with your connection:
dont trust 50percent of exactly what rep on cellphone notifys you. Simply arrange the tech. Try to let him or her operate. He’s done this previously. The representative only addresses devices. it is rarely the tools causing the issues.
The key to obtaining more effective help:
Any time a tech arrives ,ask for his own managers amounts. Make sure he understands its not to burn him but to turn a concern. He might dub his or her sup to make certain the cool but that will assist.
On what’s stopping much faster online download speed:
Actually, basic analog line. It requires right up sooo a lot data transfer . 1 route per consistency vs connecting numerous wavelengths to produce 8 programming for a downstream and 4 for an upstream . Even as get 100percent electronic tv.. websites will have more quickly. Furthermore congestion. If you are living around a college it’s what lies ahead . Grandma may also use the girl 15 meg for email and browsing but young Johnny college or university boy blows in the data transfer in the area utilizing netflix and torrenting and playing. But they spend similar. IMHO what can deal with that is capping info and supplying folks uncapped rate.
On why splitting your own cable connections are a bad idea:
Adding a splitter just to attenuate the indicator certainly foolish we already have issues labeled as attenuators that this without putting unnecessary splitter. But it is correct that an excessive amount alert can be just as worst as insufficient we refer to as that distortion
On whether this Reddit AMA will cost him his or her task:
I may feel dismissed dependant upon who gets me. I would buy an added bonus the so hard to tell on your way this manufacturer is presently designed.
About how Wi-Fi signs include unreliable, that can also become vanquished by doors and walls:
Yes very true. Plaster areas specially.Solid material gates, staying in a basement when the router is found on next surface or likewise. Wifi are a fickle beast.
Individual “broken” cable tv modem:
Yea I discover this a lot. I would personally state in a given 12 months I might say 5percent associated with modems I changed are in fact bad. All of us do plenty of canine and pony program and merely swap they in any event. The issue is definitely definitely not machines related. Modems either function or they dont. You will find extremely small between. These are generally easy units. We have tv series people making use of my computer every thing operating okay, then switch over into the company’s devices and all goes toward shit. These people still desire another modem..Its insanity.